Outsourced HR for growing businesses

The HR department your business needs, without the headcount.

We give UK employers clear, commercially-minded HR and employment advice, so you can hire confidently, handle people issues calmly, and stay on the right side of the law.

2017Trusted since incorporation
360°Full employee lifecycle cover
UK wideBirmingham base, remote nationwide
Working across Professional servicesRetail & hospitalityCare & healthcare ConstructionCharitiesTech & startups
What we do

Everything people-related, handled by one team.

From the first job advert to the final reference, we support every stage of the employment journey: practical advice when you need it and a steady hand when things get difficult.

Contracts & handbooks

Legally sound employment contracts, policies and staff handbooks written in plain English and tailored to how you actually work.

Employment law guidance

Up-to-date advice on UK employment legislation, so decisions are confident, defensible and free of nasty surprises.

Recruitment & onboarding

Job descriptions, fair selection processes and structured onboarding that helps new starters settle in and stay.

Disciplinary & grievance

Calm, procedurally correct handling of conduct, capability and grievance matters, with you at every step.

Performance & appraisals

Appraisal frameworks, objective setting and performance plans that turn difficult conversations into progress.

Restructuring & TUPE

Guidance through redundancy, restructure and TUPE transfers, keeping risk low and people treated fairly.

See the full range of services
Why Smart Consultancy HR

HR advice that fits your business, not a textbook.

We translate complex employment rules into clear next steps. No retainers you don't need, no jargon, no sitting on the fence when you need a decision.

  • A named adviser who knows youYou speak to the same person who understands your team, not a call-centre ticket.
  • Commercial, not just compliantAdvice weighs legal risk against what's right for your business and your people.
  • Plain-English documentsContracts and policies people can actually read and follow.
  • Flexible supportOne-off projects or ongoing help: scale our involvement up or down as you grow.
By the numbers

Support that scales with you

1 dayTypical turnaround on routine advice
FullCover across the employee lifecycle
FixedTransparent fees agreed up front
0Long tie-in contracts required

Every engagement starts with a free, no-obligation conversation about where you are and what you need.

Start a conversation
How we work

A simple way to get the right people decisions made.

Whether it's a single tricky issue or building HR from scratch, the path is the same: understand, plan, act, support.

01

Listen & understand

We start with a free call to learn about your business, your team and the situation you're facing. No assumptions, no off-the-shelf answers.

02

Assess the position

We review the facts, your current documents and any legal risk, then set out your realistic options in plain terms.

03

Agree a plan

You choose the approach. We prepare the letters, policies, scripts or processes you need and agree clear, fixed costs before any work begins.

04

Support you through it

We stay alongside you as things play out, coaching managers, attending meetings where helpful, and adjusting as the situation moves.

Ready when you are

Let's talk about your people.

Book a free, no-obligation consultation and get clear, practical guidance on your next step.